The following are the terms and conditions applicable to your Shopbop.com and Shopbop mobile app Gift Cards. By purchasing, accepting, or using a Gift Card, you agree to be bound by these terms and conditions on behalf of yourself and anyone who purchases, accepts, or uses a Gift Card under your account.

Last Updated: October 10, 2023

1. Redemption.

Shopbop Gift Cards (“Gift Card(s)”) purchased on or after October 10, 2023 are issued by CashStar Inc., a Delaware corporation (“CashStar“). Gift Cards purchased before October 10, 2023 are issued by BOP LLC, a Wisconsin limited liability company. Your Shopbop Balance displays the total remaining balance of all Gift Cards that have been applied to your Shopbop account but not yet applied to a purchase. To view your Shopbop Balance, visit My Account on Shopbop.com. Purchases are deducted from your Shopbop Balance. Any unused Shopbop Balance will remain associated with your Shopbop account. If a purchase exceeds your Shopbop Balance, the remaining amount must be paid with another payment method.

Gift Cards may only be redeemed toward the purchase of eligible goods and services provided by BOP LLC on www.shopbop.com or the Shopbop mobile app. Eligible goods and services are subject tonge i change in our sole discretion. Redemption of Gift Cards at any affiliated property is subject to chan our sole discretion. BOP LLC or its affiliates (“we“, “us“, and “our“) may provide Gift Card purchasers with information about the redemption status of Gift Cards that they purchase.

2. Limitations.

Gift Cards cannot be used to purchase other Gift Cards. Gift Cards cannot be reloaded; resold; used for payment outside of www.shopbop.com or its affiliated properties; used for unauthorized advertising, marketing, sweepstakes, promotional or commercial purposes, including to facilitate the resale or shipment of goods from Shopbop; redeemed for more than face value; transferred for value; redeemed, sold or exchanged for cash or any other prepaid payment instrument or returned for a cash refund (except to the extent required by law); or used as payment for goods or services off of Shopbop (a non-Shopbop entity or individual asking for Shopbop.com or third-party gift cards as a payment method for goods or services may be a scam). Do not purchase a Gift Card from an unauthorized third party. No portion of your Shopbop Balance may be transferred to another Shopbop account or to any Amazon account.

3. Risk of Loss.

The risk of loss and title for Gift Cards pass to the purchaser upon our electronic transmission of the Gift Card to the purchaser or designated recipient, or our delivery to the carrier, whichever is applicable. Gift Cards must be obtained from Shopbop or an authorized third party, and you are responsible for safeguarding your Shopbop Balance or Gift Card from unauthorized use. We are not responsible if any Gift Card is lost, stolen, or destroyed, or if your Shopbop Balance or any Gift Card is used without your permission. There are a variety of Gift Card scams that request payment by Gift Card. Shopbop is not responsible for, and assumes no liability to you for, any unlawful conduct or fraud by any third party associated with any Gift Card.

4. Use of Shopbop Balance or any Gift Card in Violation of these Terms and Conditions.

By using a Gift Card you agree to comply with these terms and conditions, and not to use a Gift Card in any manner that is misleading, deceptive, unfair, or otherwise harmful to Shopbop, its affiliates, or its customers. We reserve the right, without notice to you, to void Gift Cards (including as a component of your Shopbop Balance) without a refund, suspend or terminate customer accounts, suspend or terminate the ability to use our services, cancel or limit orders, and bill alternative forms of payment if we suspect that a Gift Card is obtained, used, or applied to a Shopbop account (or your Shopbop Balance is applied to a purchase) fraudulently, unlawfully, or otherwise in violation of these terms and conditions.

5. Limitation of Liability.

TO THE FULL EXTENT PERMISSIBLE BY LAW, WE MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS OR YOUR SHOPBOP BALANCE, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE FULL EXTENT PERMISSIBLE BY LAW, IN NO EVENT WILL AMAZON BE LIABLE FOR DIRECT DAMAGES, ANY LOSS OF DATA, LOSS OF PROFITS, COST OF COVER OR OTHER SPECIAL, INCIDENTAL, CONSEQUENTIAL, INDIRECT, PUNITIVE, EXEMPLARY OR RELIANCE DAMAGES ARISING FROM OR IN RELATION TO THIS AGREEMENT, HOWEVER CAUSED AND REGARDLESS OF THEORY OF LIABILITY. IN THE EVENT A GIFT CARD IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, WILL BE THE REPLACEMENT OF THAT GIFT CARD.

6. Disputes.

Any dispute or claim relating in any way to Gift Cards or your Shopbop Balance will be resolved by the dispute resolution terms in the Shopbop Conditions of Use.

7. General Terms.

The Shopbop Conditions of Use apply. No fees apply to Gift Cards. We reserve the right to require additional verification of your identity, Gift Card or account ownership, or provision of an additional payment instrument, before you are able to apply a Gift Card to your account or your Shopbop Balance to a purchase. When you purchase, receive, or apply a Gift Card to your account, or apply your Shopbop Balance to a purchase, you agree that the laws of the State of Washington, without regard to principles of conflict of laws, will govern these terms and conditions and any dispute that may arise between you and BOP LLC, and its affiliates related to your use of a Gift Card or your Shopbop Balance. We may amend these terms and conditions at our sole discretion by posting the revised terms on the Shopbop.com website or the Shopbop mobile app. Your continued use of Shopbop.com or the Shopbop mobile app after the effective date of the revised terms and conditions constitutes your acceptance of the terms. If any of these terms and conditions are deemed invalid, void, or for any reason unenforceable, that unenforceable term will be deemed severable and will not affect the validity and enforceability

8. Shopbop Balance Expiration.

Gift Cards do not expire and may be applied to your Shopbop account and applied to eligible purchases despite any stated expiration date.